Tech Support: Error Unknown Arrives on Steam in February 2019

Written by Brandon Hofer on September 27, 2018

News: A new title where your job as a tech support specialist puts you in between your corporate employer and a hactivisit group.

Iceberg Interactive and Dragon Slumber are teaming up to release Tech Support: Error Unknown early next year on PC. In Tech Support: Error Unknown players assume the role of a tech support specialist who discovers that their new job is not at all what it seems.

Dragon Slumber’s Kevin Giguère says: ”I wanted to present the opposite perspective to a situation most of us are familiar with and dread: dealing with tech support specialists”, developer Kevin Giguère explained. "I think players will be charmed by the fresh and different experience the game has to offer."

Iceberg Interactive CEO Erik Schreuder adds: “We’re excited to add this game to our portfolio and will be aiding to its final polish over the coming months. We feel Tech Support will take gamers by surprise with its rich story where choices matter.”

Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.

While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda? The choice is yours.

Some of the key features will include:

Engage customers and colleagues through a new procedural dialogue system.

Choose how to approach each situation in a sandbox computer environment.

Decide who to side with and unlock new gameplay.

Discover multiple major and minor endings.

Mouse-only controls make the game accessible for all.

Check out the announcement trailer below and tell us what you think. Tech Support: Error Unknown is currently slated to be released on Steam in February 2019. Will you be picking it up?